REFUND POLICY
Thank you for choosing HybridX for your fitness event experience. Please note that due to the nature of our services and our commitment to pre-event preparations, all ticket purchases are final, and we do not offer refunds under any circumstances.
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Non-Refundable Ticket Policy: All sales are final, and no refunds will be issued for purchased event tickets. By purchasing a ticket, customers acknowledge and agree to this policy.
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For any questions or further clarification, please feel free to contact us at hybridxuk@gmail.com
PRIVACY POLICY
At HybridX, we are committed to protecting the privacy and security of our users' personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase event tickets through our website.
1. Information We Collect
When you purchase tickets or register for an event, we may collect the following types of personal information:
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Personal Identification Information: Name, email address, phone number, mailing address.
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Payment Information: Credit/debit card details and billing address.
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Event Preferences and Interests: Information regarding your event attendance, preferences, and other interactions with our services.
2. How We Use Your Information
We use the information we collect in the following ways:
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To Process Transactions: Information is used to complete ticket sales, verify payments, and confirm event registrations.
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To Communicate with You: We may send event-related notifications, updates, or other important information about your purchase.
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To Improve Our Services: Personal data helps us understand customer preferences and improve our event offerings.
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For Marketing Purposes: With your consent, we may send you promotional materials about upcoming events or services that may interest you.
3. Sharing of Your Information
We do not sell, rent, or trade your personal data. However, we may share information with:
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Service Providers: Third-party vendors who assist in payment processing, website hosting, email delivery, and other business operations. These providers are bound by strict data protection agreements.
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Legal Requirements: In cases where disclosure is required by law or necessary to protect our rights or respond to legal proceedings.
4. Data Security
We implement security measures to protect your personal data, including encryption, secure servers, and access restrictions. However, please note that no online transmission is completely secure, and we cannot guarantee absolute data security.
5. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, in line with legal and regulatory requirements.
6. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, or delete your information. To exercise these rights, please contact us at hybridxuk@gmail.com.
7. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices, technology, or legal requirements.
Contact Us
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For any questions about this Privacy Policy or to exercise your privacy rights, please contact us at:
HybridX
hybridxuk@gmail.com
07584 195705
TERMS & CONDITIONS
Welcome to HybridX! By purchasing tickets and attending our events, you agree to abide by these Terms and Conditions. Please read them carefully.
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Ticket Purchases
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All Sales Final: Ticket purchases are non-refundable. By completing your purchase, you acknowledge and agree to this policy.
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Ticket Transfer: Tickets are personal to the purchaser and may not be resold or transferred without prior approval from HybridX.
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Event Changes and Cancellations
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Event Changes: HybridX reserves the right to make changes to the event lineup, location, or timing as needed.
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Cancellations: If an event is canceled, we will notify ticket holders and may, at our discretion, offer a refund or credit.
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Code of Conduct
All attendees must follow event rules and respect the safety and enjoyment of others. Disruptive behavior may result in removal from the event without a refund.
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Liability Waiver
By attending a HybridX event, you assume all risks associated with participation. HybridX and its partners are not responsible for any injury, loss, or damage sustained during the event.
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Privacy
We value your privacy. Our Privacy Policy outlines how we handle and protect your personal data.
​For any questions or concerns regarding these Terms, please contact us at: hybridxuk@gmail.com
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Here’s a No Ticket Transfers Po
HybridX Ticket Transfer Policy
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At HybridX, we strive to maintain fairness and consistency across all our events. To ensure a smooth experience for all participants, please note the following policy regarding ticket transfers:
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No Event Transfers: Once a ticket has been purchased for a specific HybridX event, it cannot be transferred to a different event, regardless of availability or circumstances.
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Non-Transferable Registration: Each ticket is linked to a specific event date and cannot be moved to a future or alternative event.
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Resale & Name Changes: Tickets may not be resold or transferred to another individual without prior approval from HybridX. No resale tickets will be sold two weeks prior to the event. If you are unable to attend, please contact us to discuss potential options. By signing up for the event, you acknowledge that if your teammate changes, there is an £8 fee to update the name.
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No Exceptions: We do not allow event transfers due to personal scheduling conflicts, changes in availability, or unforeseen circumstances. Participants are responsible for ensuring they can attend the event before purchasing their ticket.